Privacy Policy

SD2K Valet places the utmost importance on protecting information transmitted via this Site and takes security precautions to protect all such information, including measures to secure and protect all customer-specific information from loss, misuse, and alteration.

Use of the Information Collected
SD2K Valet uses the information that is collected from our site to better serve you, improve the content, and customize the shopping experience for our customers. We never sell our customer information.

Legal Info

Copyright

All of the content on this web site is the sole property of SD2KValet.com. This property includes but is not limited to, text, photos, graphics, logos, images, icons software, etc., and is the sole and exclusive property of SD2KValet.com or its suppliers. The content on this web site is protected by copyright laws. Any reproduction, transmission, display, republication, modification, or distribution of any of the content on this site is strictly prohibited. No portion of this site may be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial purpose.

Purchase Agreement

Any purchases on this web site can only be made by agreeing to our terms and conditions. You will be able to read the terms and conditions just before completing your order. If you do not agree to the terms and conditions, you will have the option to cancel the order at that time. If you place an order agreeing to the terms and conditions, the purchase/invoice is considered a binding contract. If any law suit or other legal dispute were to arise, both parties, the seller (SD2KValet.com), and the buyer( you or parties you represent) agree the proper venue for the legal proceedings will be Broward County, Florida, United States of America.

Content Accuracy

We do our very best to ensure that all of the data, content and information listed on our site is accurate. SD2KValet.com is not responsible for errors in product data/specifications and packaging information. Furthermore SD2KValet.com is not responsible for typographical errors. We reserve the right to change or update any data, information, content, etc. without prior notice.

Please contact us if you find any content that is inaccurate or unclear. We do our best to provide the best most accurate information and will review any concerns immediately.

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Return Policy

We offer a 30 day conditional return policy. The following conditions apply to all return requests. If the item needs replacement parts, locks, collars and other parts that are covered under manufacturers warranty, we will work with manufacturer to replace those parts for you, such replacements may be at the manufacturers discretion and issues concerning manufacturers defects will be subject to manufacturers policy. Certain items including valet umbrellas and other products that require special handling, will not be available for return or replacement if use guidelines have not been followed. If you have questions on each manufacturers policy, please inquire prior to purchase. Authorized returns must be accompanied by RMA number, which can be obtained by calling our customer service dept. No return will be accepted or refund given if items are returned without proper authorization. All authorized returns are subject to a 25% restocking fee, unless wrong item was received due to a shipping error. Special orders, custom items, logoed items, any item with custom artwork or customized in any way, closeouts, sale items and drop shipments are not returnable. Shipping charges will apply both coming and going for all returns not relating to merchandise defects or incorrect items being shipped. For items with defective or non working locks, lights, attachable signs or any replaceable items, the company reserves the right to replace defective parts only. Items used for special events such as valet podiums, valet key boxes, stands, signage, umbrellas, may not be returned. Items that do not have original packaging may not be returned. Items that are used or damaged when received but not noted at time of receiving to carrier and our company many not be returned

We strive to always have your orders delivered on time, unless noted at time of sale that an item (s) must be delivered at a certain time, we can not be held responsible for shipments being delayed or not arriving when requested, therefore returns based on late shipments will not be returnable. Guaranteed shipments via LTL as well as overnight, and second day air options are available for many items. Please inquire with our Customer Service team for these options and fees associated with them for your purchase.

Products must be in original packaging and in resalable condition. .

cs@sd2kvalet.com
(800) 993-5033 Monday - Friday 9:00 AM- 5:00 PM EST